35 km/h
Speed of no more than 35 kilometers per hour on a paved level surface.
Operating Area Types:“Service Area” means the geographic area that a Permit Holder designates where they allow Customers to end a Trip without a penalty fee.
Bikeshare Devices belonging to the Permit Holders may be parked on City sidewalks, in City parks and adjacent pathways, subject to all Federal, Provincial and City Legislation and any further
parking requirements set out below.
The Permit does not authorize the parking of Bikeshare Devices on property other than City-owned property. Permit Holders must have the ability to communicate by text or phone notification to let the Customer
know if a Bikeshare Device is parked outside their Service Area.
Permit Holders must Geo‐fence designated parking areas, no parking, and no riding zones, or other
locations at the request of The City. All parked Bikeshare Devices must remain in an upright position with its wheels in contact with the ground. Bikeshare Devices must not be parked in a way that impedes vehicular traffic from moving on the
roadway or accessing driveways and must not be parked in any travel lanes, including bike lanes at any
time. All operators are required to mark all City-owned Park spaces as no parking zones.
none
“Bikeshare Device” means a personal device, under 500 kilograms, with any number of wheels on
The Maximum Fleet Size for all Permit Holders will be one Bikeshare Device for every ten residents according to the latest Canadian census. The minimum Bikeshare Devices in a fleet are 100 Bikeshare
Devices for each Permit Holder. Permit Holders must reach the Minimum Fleet Size within four weeks of launch.
| Type | Amount | Frequency |
|---|---|---|
| Application | ||
| Per Vehicle | CAD$ 15 (USD$ 11) | Annually |
| Operating Permit | N/A |
Security deposit - 15$ per Bikeshare Device to a maximum of $5,000 per Permit Holder.
Payment Method Requirements:
Provide service to those without smartphones and those without a credit card, debit card, and bank account.
Fare Regulation:
Options for low-income individuals; Permit Holders must employ an electronic payment system that is compliant with the Payment Card
Industry Data Security Standards
Connection to Other Government Goals:
We are permitting bikeshare operators, with the appropriate approvals, to explore new ways of providing flexible, affordable, and accessible mobility options to residents and visitors. These new options could help achieve the City ’s stated mobility goals in the Kelowna On The Move Pedestrian and Bicycle Master Plan as well as the forthcoming Transportation Master Plan.
Safe Infrastructure Requirements:
Fees collected will help ensure Permit Holder’s manage right-of-way constraints and deliver effective operations throughout the Permit and will offset unforeseen costs incurred by The City during the Permit period.
Government Parking Requirement:
Designated parking areas may be designated by the City within Park spaces.
Equity Requirements:
Options for low-income individuals and the diversity of payment options available
Education plan that describes how the Applicant will ensure Customers are aware of:
a. Proper riding behaviour on streets and pathways;
b. The rules for where to park Bikeshare Devices safely and correctly; and
c. Helmet laws.
D. Ensure Customers have a valid driver’s license if required by law, based on the
Bikeshare Device type. Permit Holders must provide Customers with the opportunity to explicitly assent to any terms of
service, or user agreements. Separately, Customers must have the ability to decline sharing any data
not required to enable the Permit Holder to process and complete the transaction.
Data Specification Requirements:
GPS Required? Yes
Data Requirements:
All Permit Holders must generate a GBFS compliant, publicly available data feed. The Permit Holder must make all data accessible to The City through an application program interface (API). Fleet, Trip, rider, parking, incident and maintenance data must be secured with a token or authentication that is shared with The City;
Public data reporting:
Publish real‐time information about their systems and Bikeshare Device availability to the public through the General Bikeshare Feed Specification. All Permit Holders must generate a GBFS compliant, publicly available data feed. Real‐time information about the system and Bikeshare Device availability is to be published using the General Bikeshare Feed Specification (GBFS) v1.0 or the most current.
Permit Holders will need to inform The City of the location of the gbfs.json file on the internet. The
gbfs.json file contains the necessary information to find other files related to the GBFS data. This feed
must be publicly available via an https endpoint. The City will maintain links to the full specification of these required data formats
on The City’s webpage. Optional: Permit Holders may use the Mobility Data Specification (MDS) or the most current to share additional data with the city.