no
Operating Area Types:Across the six municipalities of: Canada Bay, City of Sydney, Inner West, Randwick, Waverley, and Woollahra.
Areas Where Operation is Prohibited:Exclusion zones: in high traffic areas, such as sections of waterfront or for large events where public safety is an issue
1. Bikes must be parked in an upright position and not placed on footpaths that are narrow, or where they could pose a safety hazard.
2. Bike placement must not interfere with pedestrian access or amenity. Bikes should be placed kerbside away from the building.
3. Bikes may be placed near public bike racks but rack space should be left free for regular bicycles that need to be locked to a fixed point.
National Standard
Bicycles must comply with Australian Standards. When deployed all bicycles must have bells or other warning devices, helmets, front and rear lights, and a rear reflector as per Australian Standards. All bicycles must also have sturdy kickstands. Operators will make reasonable efforts to ensure bicycles are always equipped with helmets.Councils and public landholders reserve the right to evaluate whether a fee or levy structure may be implemented so that operators make a financial contribution toward bike share infrastructure.
Connection to Other Government Goals:
Sustainable Sydney 2030 target for 10 per cent of all trips in the city to be made by bike .
Safe Infrastructure Requirements:
1 Complete the 11 regional bike routes, and substantially complete the local bike network
1.2 Build the regional routes as separated cycleways where feasible and necessary
1.3 Add local wayfinding signs
1.4 Improve safety and access throughout our area, including: • replace bicycle shoulder lanes, • add new contra-flow provisions, • lower speeds and reduce traffic on local streets, • install kerb ramps at road closures, • upgrade stormwater grates to be bike-safe, • maintain road surfaces and coordinate with utility authorities, • ensure regular asset inspections, and street, cleaning and maintenance of our bike network, and signs
1.5 Continue to provide bike parking in the public domain where needed and on request, including on-street bike parking corrals in suitable high demand locations, and continue to provide bike racks for public schools in our area.
Government Parking Requirement:
Operators must liaise with councils and other public landholders regarding bike deployment and preferred parking areas on an area by area basis. Councils and public landholders may nominate preferred parking areas in high demand locations.
1. Operators must inform their customers through their apps about correct bike parking, bike safety checks and responsible riding.
2. Operators must promote legal and responsible riding when customers join, and regularly afterwards. Riders are to be made aware that they can incur heavy penalties for offences such as not wearing helmets, unauthorised riding on footpaths, reckless riding and riding through red lights.
3. Operators must encourage customers to reposition poorly located bikes.
4. Operators will educate customers on the impacts of bike placement to mobility and vision impaired.
5. Operators must enable easy reporting of faulty or damaged bikes, missing helmets or bikes parked in inappropriate locations, through their app, website, email and a fully dedicated phone number available 24/7.
6. Operators must adhere to customer requests consistent with the timeframe set out below. Operators must work toward providing customers with a reference number that can be sited for ease of follow up on the phone, in email and in app.
7. Operators must work toward having contact information clearly displayed and fixed on all bikes
8. Operators must advise customers of risks and insurances applicable to users.
Data Specification Requirements:
GPS Required? Yes
Data Requirements:
Data may include:
i. The number of registered users
ii. The total number of trips
iii. Trip origins and destinations, and trip duration (time and distance)
iv. The number of bicycles deployed and deployment locations
v. Bike redistribution numbers and patterns
vi. Data regarding damaged or lost bikes, and helmets replaced
vii. Customer service contacts and response times
This non-identifiable information may be aggregated for external promotion of bike share by landholders.
e. Operators will work together with councils and/or public landholders to survey customers about share bike usage. The results will be used to promote bike share and inform transport planning.
f. Operators will work towards live data portals to facilitate information sharing with public landholders.
Public data reporting:
Operators will work towards live data portals to facilitate information sharing with public landholders.