15 mph
The maximum motor-assist speed for dockless scooters shall be 15 MPH.
Operating Area Types:
The City shall be divided into three (3) geographic service zones. The initial fleet of dockless scooters may be deployed in Zone 1, Zone 2, or Zone 3.
Map of service zones: https://city.milwaukee.gov/ImageLibrary/Groups/cityBikePed/2019-Images/Dockless-Scooter/DocklessScooterPilotStudy-AppendixB-ServiceZoneMap.pdf
Where possible, without impeding the flow of pedestrian traffic, a dockless scooter may be
parked on a sidewalk or in a bicycle rack or other similar area designated for bicycle parking.
The operator shall keep the sidewalk free from obstructions to pedestrians by requiring users
to park dockless scooters such that a walk space not less than 5 feet wide shall at all times be kept open for pedestrians.
All dockless scooters shall be parked in an upright position with 2 wheels making a point of
contact with the ground
Operators must use geo-fencing to prohibit parking in the following areas:
a. Bridges
b. The Riverwalk
c. Other areas as directed by the Commissioner of Public Works
State Standard
State Required: meet the requirements described in Sections 347.489 (1), 347.489(2), and 347.489 (3) of the Wisconsin State Statutes; maximum motor-assist speed for dockless scooters shall be 15 MPH; equipped with wheel-lock technology to prevent unauthorized use. Prohibited: be equipped with an audible alarm which sounds continuously when activated.Maximum fleet permitted per provider: 750
The initial fleet of dockless scooters may be deployed in Zone 1, Zone 2, or Zone 3. Operators may increase their initial fleet size up to 750 dockless scooters if the additional dockless scooters above 350 are equally distributed between Zones 1, Zone 2, and Zone 3.
Minimum Operating Requirements:
Operators with a fleet size greater than 350 dockless scooters in Zone 1 must maintain a minimum average of 3 trips per dockless scooter per day in Zone 1, determined by bi-weekly usage.
Type | Amount | Frequency |
---|---|---|
Application | USD$ 300 | |
Per Vehicle | USD$ 50 | Annually |
Operating Permit | N/A |
The fees must be paid again when renewing the pilot for 2020 ($300 + $50 per device).
Fare Regulation:
User fees must be clearly and understandably communicated to the user prior to dockless scooter use.
Equity Requirements:
Participants shall provide a copy of their user agreements and privacy policies with their application.
All operators shall have visible language on each dockless scooter and on the operator’s website and smartphone application which notifies the user that:
• Helmet use is encouraged while riding a dockless scooter
• Sidewalk riding is prohibited
• Riding and parking on the Riverwalk is prohibited
• Users are required to follow all rules of the road
• Scooters must be parked responsibly
Each dockless scooter must be clearly and visibly labeled with the operator’s name, a toll-free phone number for 24-hour customer support, and the dockless scooter’s unique identification number.
The operator shall provide instructions for properly parking dockless scooters to customers and users in easily understandable formats through multiple media types.
The operator shall provide a multi-lingual website, a call center, and a mobile application customer interface that is available 24 hours a day, 7 days a week.
Participants shall implement any community outreach plans at their own cost
Data Specification Requirements:
GPS Required? Yes
Data Requirements:
Dockless scooter availability shall be publicly published using the General Bikeshare Feed Specification (GBFS (https://github.com/dsgermain/gbfs/blob/f76251ad4c754b62defc42562887724f287b73ea/gbfs.md).
Operators must inform the City of the URL for this data.
Operators shall establish and share API endpoints that adhere to the Mobility Data Specification (MDS) Provider API (https://github.com/CityOfLosAngeles/mobility-dataspecification/blob/dev/provider/README.md).
Required:
1. Total downloads, active users & repeat user information
2. List of reported parking complaints including: description, location of incident, description of company response, response time
3. Incidents of dockless scooter theft and vandalism
4. Vehicle maintenance reports
5. Complaints
6. Number of users participating in discount programs disaggregated by program type (low income, students, etc.), if applicable
7. Accident/crash information
8. Payment method information
Aggregate customer demographic data that does not identify individual customers, payment
methods, or their individual trip history, gathered by the system application shall be provided to the
Commissioner of Public Works on at least a monthly basis using anonymized keys.