Provider communication responsibilities:
- Contact methods
- Education Plan/Program
- Helmet use
- In-vehicle info
- Operation rules
The Scooter is assigned a unique identification number and features the following information, all of which is permanently affixed to and prominently displayed on its exterior: Scooter EMC's logo or other branding; Scooter EMC's contact information, including telephone number, email, and website address for its public support service; and the Scooter's unique identification number.
EMCs can implement member education program to provide information about the safe operation of a Scooter, including topics such as: Technical specifications of the Scooters; Best practices for safe use and operation; Requirements, restrictions, and prohibitions contained in federal, state, or local law applicable to Scooters, such as age limitations, helment and other safety requirements, and operating restrictions.
Data Specification Requirements:
GBFS, Such data and metrics, among other information that may be conducive to facilitate Code compliance, could be shared via an API, periodic reporting, periodic meetings or conference calls, or some other means that is of mutual convenience to the City and the EMC.
Scooter utilizations rates; membership volumes; trip volumes, by day of week and time of day; trip origins, destinations, distances, and routes; parking compliance rates; scooter theft and vandalism; scooter maintenance reports; complaints; accident/crash information; and Real-time Scooter locations and availability, based on GBFS.
Public data reporting:
Detroit Open Data Portal: Scooter Data Streams
Public data reporting URL:
See data reporting website