no
Operating Area Types:
Entire city; Additional Opportunity Areas/City Core designated:
The map provided is intended to be a resource to operators and guide placement of vehicles and painted parking zones. The map includes:
1. The “City Core” area where dockless painted parking zones will be placed at certain locations by permitted operators
2. “Opportunity areas” where dockless vehicles participating in the pilot incentive program will be required to locate
3. “High priority opportunity areas” are called out as a subset of the Opportunity areas simply to provide information to operators where the greatest number of vulnerable populations may be centered. The opportunity area incentive will be met if dockless vehicles are kept anywhere within the indicated “opportunity” or “high priority opportunity” area indicated on the map: https://www.denvergov.org/content/dam/denvergov/Portals/705/documents/permits/Opportunity-Areas-Dockless-Mobility.pdf
Prohibited areas: the 16th Street Mall for all bicycles/e-bicycles and e-scooters/other dockless mobility vehicles. Motorized vehicles including e-bicycles and e-scooters are also not permitted to utilize Parks maintained trails and e-scooters are not permitted to enter or be parked on park land.
Dockless vehicles parked in the public right of way at transit and bus stops by users or operator staff must follow the following guidelines:
none
Maximum fleet permitted within jurisdiction: 2,000
Maximum fleet permitted per provider: 400
A total of 5 operators will be permitted for the pilot program. Each permitted operator will initially be allowed up to 400 dockless vehicles (bicycles/e-bicycles). Each permitted operator will have the option to increase this initial fleet size to 500 dockless vehicles if 100 of that total fleet size are committed to stay in designated “opportunity areas.”
| Type | Amount | Frequency |
|---|---|---|
| Application | USD$ 150 | |
| Per Vehicle | USD$ 20 | Annually |
| Operating Permit | USD$ 15,000 | Annually |
Payment Method Requirements:
Required: electronic payment system that is compliant with the Payment Card Industry Data Security Standards; plan outlining how their services will be available to those without smart phones or those who are under-banked or un-banked.
Connection to Other Government Goals:
The pilot program will allow the City to explore new ways of providing flexible, affordable, and accessible multi-modal transportation options for all and assess whether these new options help achieve the City’s stated mobility goals including a reduction of single-occupant vehicle commute trips from 73% to 50% by 2030.
Safe Infrastructure Requirements:
Permitted operators will be expected to participate in regular meetings with DPW staff during the pilot period. During the initial 90-day period, these meetings may be required as frequently as one per week. The meetings will discuss topics such as operations, usage, fleet size, community concerns, safety concerns and data reviews.
Government Parking Requirement:
No Ride and No Parking zones will be designated by the City and communicated to permitted operators at the launch of the program or at any time determined appropriate by DPW.
Equity Requirements:
Required: plan outlining how services available to those without smart phones or those who are under-banked or un-banked; rate structures that will be offered to all users including daily, monthly, or annual passes/subscriptions, including any discount programs offered that will be available for students, youth, low income/at-risk populations, corporate groups or other categories.
“Opportunity areas” are designated areas where dockless vehicles participating in the pilot incentive program will be required to locate. “High priority opportunity areas” are called out as a subset of the Opportunity areas simply to provide information to operators where the greatest number of vulnerable populations may be centered. The opportunity area incentive will be met if dockless vehicles are kept anywhere within the indicated “opportunity” or “high priority opportunity” area indicated on the map
Vehicles will need to be individually numbered or otherwise have a unique identifier that is clearly visible to the user, the public, or City representatives.
Operators will be required to print and affix their own stickers to each vehicle registered identifying the vehicle as an approved/permitted participant in the Denver Dockless Mobility Pilot Program.
Each permitted operator will be responsible for surveying users via their individual app/mobile platforms or via e-mail at three-month intervals during the duration of the one-year pilot. Survey questions will be developed in coordination with DPW and certain questions will be required.
Permitted operators will be required to provide DPW with the parking education content designed for users as well as the plan for regularly reinforcing that information.
Each permit holder will be required to establish a privacy policy that safeguards user information
Operators will also be required to provide easily visible contact information including a toll-free phone number and e-mail address on each vehicle so that users or other members of the public can report issues or make relocation requests.https://www.denvergov.org/content/dam/denvergov/Portals/705/documents/permits/Dockless-Mobility-Pilot-Permit-Program-Overview_June2018.pdf
Data Specification Requirements:
GPS Required? Yes
Data Requirements:
Monthly reports required including:
1. Utilization rates
2. Total downloads, active users & repeat user information
3. Total trips by day of week, time of day
4. Origins & destination information for all trips
5. Trips per bike by day of week, time of day
6. Average trip distance
7. Trips originating in or destined for designated opportunity areas
8. Parking compliance at designated zones and at transit and bus stops
9. Incidents of bike theft and vandalism
10. Vehicle maintenance reports
11. Complaints
12. Number of users participating in discount programs disaggregated by program type (low income, students, etc.)
13. Accident/crash information
14. Payment method information
Public data reporting:
Each permit holder will be responsible for providing real-time data feeds via API and monthly reports to the City and County of Denver displaying trip information