20 km/h
The Permit Holders Electric Scooters maximum assisted speed on flat level ground must be governed to twenty (20) kilometres per hour (km/h) or less
Operating Area Types:Applicants propose their Service Area; Applicants who intend to only operate in certain areas of The City may not be approved for the Maximum Fleet Size
Areas Where Operation is Prohibited:
Electric Scooters are permitted to be operated /ridden only on The City’s sidewalks, exclusive bicycle lanes, or pathways. Electric Scooters cannot be operated on or in the roadway area, except in exclusive bicycle lanes and crosswalks. In the absence of a sidewalk, exclusive bicycle lane or pathway, the Customer must dismount and walk the Electric Scooter.
Customers to not ride or operate Electric Scooters in locations within or on:
a. Roadway as per Bylaw 26M96, except within an exclusive bike lane or crosswalk;
b. Calgary Transit vehicles;
c. C-Train platforms, C-Train stations, Transit terminals, MAX stations, Transit ways and Bus zones;
d. Buildings;
e. Plus Fifteen (+15) skyway network; and
f. Calgary Parking parkades;
Permitted: on City Sidewalks, in City Parks and adjacent pathways, subject to all Federal, Provincial and City Legislation; must not be parked in a way that obstructs or interferes in the Sidewalk zone or Edge zone at any time; In the absence of a Furniture Zone, Electric Scooters must not be parked in a way that impedes pedestrians moving through the Sidewalk zone and Frontage zone to access any buildings. Electric Scooters must be parked next to the edge zone leaving at least 2.0 metres of sidewalk zone unobstructed for pedestrian movements. Parking Electric Scooters on the street in the Parking Zone will be allowed in residential areas, wherever a vehicle may be legally parked.
Prohibited:
1. C-Train stations, Bus terminals, MAX stations, and Bus zones, except in designated parking areas;
2. Loading zones;
3. Accessible parking zones;
4. Wheelchair ramps, Bicycle ramps or curb ramps;
5. Bridges;
6. Center median islands;
7. Within 1.5 metres of an access to a garage or driveway;
8. Street furniture that requires pedestrian access (benches, pay parking station, bus shelters); or
9. Within shrub beds or within 0.5 metres of trees.
none
All Electric Scooters used in the Pilot must have the following features:Maximum fleet permitted per provider: 1,000
The minimum permitted fleet size is 250 Electric Scooters per Permit Holder. Successful Applicants that receive a Permit must deploy the minimum fleet size of 250 Electric Scooters within four (4) weeks of the selected launch date. An Applicant may apply up to the Maximum Fleet Size of 1000 Electric Scooters
| Type | Amount | Frequency |
|---|---|---|
| Application | CAD$ 600 (USD$ 452) | |
| Per Vehicle | CAD$ 60 (USD$ 45) | Annually |
| Operating Permit | N/A |
Application for Permit: $600 per application, $300 per re-application.
Street use Permit: $50 per Electric Scooter based on approved fleet size
Electric Scooter education and encouragement: $10 per Electric Scooter
Security deposit: $25 per Electric
Payment Method Requirements:
Electronic payment system that is compliant with the Payment Card Industry Data Security Standards; Proposed payment plan outlining how the Applicant might provide service to those without smartphones and those without a credit card.
Connection to Other Government Goals:
The Shared Electric Scooter Pilot ties into The City of Calgary’s Action Plan – City that Moves, A Prosperous City, A Healthy and Green City as well as The City of Calgary’s Cycling Strategy.
The Pilot will allow The City to permit private industry with the appropriate approvals required to determine whether Electric Scooters can provide a safe, reliable mode travel option that is healthy and sustainable. It will also allow The City to assess if these Electric Scooters help achieve The City ’s stated mobility goals in the Calgary Transportation Plan.
Safe Infrastructure Requirements:
An Electric Scooter education and encouragement fee of $10 per Electric Scooter will be charged to each Permit Holder, to be paid at the time of Permit issuance. This fee will be used to recover any costs associated with actions The City may undertake to help run the Pilot and encourage safe use and parking.
Equity Requirements:
Required: Proposed payment plan outlining how the Applicant might provide service to those without smartphones and those without a credit card.
Permit Holders must display easily visible contact information including a toll-free phone number on each Electric Scooter so that Customers or other members of the public can report issues or make relocation requests.
Permit Holders must provide targeted community outreach at their own cost to inform the citizens of Calgary about the Shared Electric Scooter Pilot, their Electric Scooters, systems, and policies. Target community outreach includes:
1. Participation or attendance at public meetings and events;
2. Participation or attendance at community-led events or gatherings;
3. Meeting with Business Improvement Areas (BIA’s), community associations, business owners, and other groups in the Service Area; and
4. Hosting community events within the Service Area.
Data Specification Requirements:
GPS Required? Yes
Data Requirements:
Required: inventory list to The City complete with each unique identifier number and serial numbers; City access to historical Trip and fleet status changes; data to comply with Mobility Data Specification (MDS); parking issue occurrences reported and the responses to each of them; all known incidents in which their Electric Scooter was involved in a collision, accident, injury or property damage and make this data available upon request; generate a publicly available real-time data feed online in a uniform format so that map and transportation based apps can easily incorporate this data into their platforms, compliant with GBFS; API access on an ongoing basis during the Permit so that The City can access and locally store all of the data shared under the conditions of this Permit; all data accessible to The City or to a City-approved thirdparty data aggregator, such as a university or academic institution, through an application program interface (API).
Permit Holders must conduct an opt-in member survey at least once during the Pilot. If the Permit Holder is operational in both 2019 and 2020, they must conduct a survey in each calendar year. Survey results, showing the response and feedback a must be shared with The City in a .pdf, .xls or .csv format. Survey results must be provided to The City no later than 30 days after the survey periods have ended.
Public data reporting:
Scooter Open Data Portal
Public data reporting URL: See data reporting website