Required: always-on front and back lights; must stay illuminated for at least 90 seconds after the vehicle has stopped.
Maximum fleet permitted within jurisdiction:
Maximum fleet permitted per provider:
3,000 per permitted company, with an additional 2,500 allowed in Disadvantaged Communities, as identified with DAC by CalEnviroScreen 3.0, and an additional 5,000 allowed in the San Fernando Valley
Minimum Operating Requirements:
Minimum fleet size of 500 vehicles.
Operators allowed to add up to an additional 2,500 vehicles in disadvantaged communities that scored at or above the 75th percentile as defined by the CalEnviroScreen 3.0. Operators may also be allowed to add an additional 5,000 vehicles in DAC’s within the San Fernando Valley. Vehicles deployed in these communities will have a discounted rate of $39/vehicle.
Fares & Payment Methods
Payment Method Requirements:
- Cash payment
- Non-digital payment
Required: cash, non-smart phone payment, and reservation option available.
Operators will offer a one-year low-income Customer plan that waives any applicable bicycle/e-scooter deposit and offers an affordable cash payment option and unlimited trips under 30 minutes to any customer with an income level at or below 200% of the federal poverty guidelines, subject to annual renewal.
Connection to Other Government Goals:
Program part of broader effort to understand dockless, on-demand technology and the implications on the City and its citizens. Gives city the tools to make informed, data-driven decisions to ensure transportation options that are safe and deliver on the City’s goal of socioeconomic and racial equity
Required for all vehicles: locking mechanism to lock to a fixed object preferably a bicycle rack, or shall have smart technology equipment to prevent theft, technology identifying vehicle is upright and properly parked.
- Low income - individuals
- Vehicle distribution
- Fee structure
- Community engagement (number of events, attendance, street team, etc.)
Operators required to submit an Equity Plan, which includes at a minimum: Detailed criteria of plans offered, including a cash option, non-smartphone option, and a low-income plan; Plan for low-income customers that include waiving any hold deposits and unlimited free trips under 30 minutes in duration; Plan to verify low-income status. All Operators must have a cash, non-smart phone payment, and reservation option available. All Operators must submit a quarterly report with all outreach conducted to educate customers on these options. Providers must also provide a quarterly report of the usage-rates for each of these options. If Providers wish to operate more than 3,000 vehicles, they have the option to increase their fleet size by up to 5,000 in disadvantaged communities (DAC) in the San Fernando Valley and/or up to 3,000 in any qualifying disadvantaged community citywide. In addition, LADOT requires Providers to establish payment plans for low-income households, non-smart phone payment and booking options, and cash payment options.