Provider communication responsibilities:
- Contact methods
- Education Plan/Program
- Operation rules
Authorized company to communicate to those who use its services the availability of insurance and the possibility of using the arbitration system of consumption in case of discrepancy with the service received, as well as safety recommendations and the conditions set by the Sustainable Mobility Ordinance for the circulation and parking of electric scooters, with special emphasis on the prohibition of sidewalk traffic and parking rules, especially promoting the use of motorcycle parking reserves for these purposes and bike rack.
Communicate to its users the instructions to follow in case they are involved in any type of traffic accident. These communications will be made at least during the new user registration process, and will be repeated at least once every six months as well as personalized when, by virtue of their Internet of Things (IoT) devices or others mechanisms, the authorized company detects that it has been possible to produce uses contrary to current regulations
Data Specification Requirements:
- API (unspecified standard)
The Madrid City Council will use technological means both to gather real-time information on pedestrian traffic and the circulation of all types of vehicles and to manage urban mobility more safe, efficient, sustainable and intelligent.
Public data reporting:
Open data portal of the Madrid City Council
Public data reporting URL:
See data reporting website