Lone Tree Link becomes Link-On-Demand, Lone Tree, Colorado, 2017-2019

  • Featured Overview
  • Date Enacted: Feb 4, 2019

Summary

Lone Tree, CO, and Uber have partnered to launch a new pilot program, Lone Tree Link On-Demand, Powered by Uber (Link On-Demand). This pilot builds on Lone Tree’s existing free shuttle service, Lone Tree Link, a fixed-route circulator comprising four shuttle vehicles. Through the new partnership, one of the Link buses has been connected to Uber’s platform and reassigned to provide door-to-door, on-demand service. Link On-Demand operates on business days from 7am-7pm, and users can order a ride to and from anywhere within city limits. This pilot aims to provide more flexible rides to residents and employees within the Lone Tree community.

Summary of Link On-Demand service:

  • Link on Demand offers free door-to-door on-demand rides within the Lone Tree city limits.
  • Service is available Monday-Friday from 7 a.m. to 7 p.m.
  • Access the service through the Uber app. After entering an origin and destination within the Lone Tree city limits scroll to the “More” section when selecting a car and select Link On-Demand.
  • Wait times may vary. Customers can use a traditional Uber vehicle at your expense, if wait time doesn’t meet their needs.

The original pilot program operated from August 16, 2017 through December 31, 2017.

Contributed through a partnership between the Shared-Use Mobility Center, ITS America, and the Federal Transit Administration’s Mobility on Demand Program

June 2019 Update

Since the conclusion of the first mile/last mile shuttle pilot, the regional light rail service reached Lone Tree, thus making FMLM trips less critical. In 2019, the city relaunched the Link On Demand program with Via as a partner, available from any origin, to any destination within the city limits,. It uses the 12-passenger, wheelchair accessible, “family-friendly” shuttles driven by professional drivers.

The service operates Monday through Thursday from 7 a.m. to 7 p.m., Friday from 7 a.m. to 10 p.m. and Saturday from 10 a.m. to 10 p.m.  Travelers can either download the Link On Demand app or call a concierge service.    

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