RFA for Alternative Service for Paratransit Riders, Washington, DC, 2016
5 minutes Date Enacted: Nov 30, 2016
The Department of For-Hire Vehicles’ Transport DC program provides an alternative to the traditional MetroAccess service to get users to and from medical appointments and employment destinations. The new program includes the ability to make reservations 30 minutes before a ride is needed; reservations can be made over the phone with no need for using a mobile app. Each trip is $5.00 which can be paid in cash or with a debit or credit card. Transport DC passengers have priority use of wheelchair accessible vehicles.