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Connecting community transportation roadmap. A birds-eye view of a roundabout with three sections. The first section, "Planning" includes the text "Map out data standardization and identify opportunities," "Identify technology trade-offs," "understand agency operations and technical capacity," and "Identify customer transportation needs." The orange section, "Implementation" includes the text "Bring to scale," "Evaluate, learn, and adjust," "Implement," "Test with customers," "Validate TDS messages," Build TDS-compliant platform," and "Design platform." The blue "Design" section includes the text "Define scope and budget," "Define project goals," "Define use case(s)," "Secure funding," "engage software vendors," and "set performance metrics." A purple ring around the roundabout has the text "Collaborate with industry peers," "Refine the TDS through governance," and "Engage the community."

Connecting Community Transportation: The Transactional Data Specification

Human services transportation typically takes the form of what is called demand-responsive transportation (DRT) — services that do not follow fixed routes or schedules. There are an estimated 1,000 DRT services currently operating in the U.S., many ...

Image of riders boarding a DART Connect bus

Connecting Rural Communities with DART Connect: On-Demand Microtransit in Sussex County, Delaware

Summary In 2020, the Delaware Transit Corporation (DTC) received funding through a Federal Transit Administration (FTA) Accelerating Innovative Mobility (AIM) grant to develop DART Connect, a technology-enabled microtransit project in the towns of ...

Icon for the ATL RIDES app

Coordination Through Discovery: Developing the ATL RIDES Trip Planning Platform, Atlanta, GA

Brief Summary The Atlanta-Region Transit Link Authority (ATL) received an Integrated Mobility Innovation (IMI) grant to develop a regional trip planning application called ATL RIDES. ATL RIDES provides trip discovery information for mobility services ...

Digitized image of COVID19 germ

COVID-19 Resource Homepage

Brief Summary This page serves as a centralized hub for insights into how the COVID-19 virus has impacted cities and transportation sectors, the resulting travel restrictions, and how agencies and operators have responded.   Introduction On ...

CPACS Ride – Lessons Learned in Four Phases – Phase 1: Leaning & Building Trust

Brief Summary CPACS Ride began in October 2020 as a community-led Mobility on Demand system, with the goal of coordinating trips between multiple transit agencies in Clarkston, GA, a suburb of Atlanta home to many immigrant and refugee communities. ...


Image of a CPACS Ride Shuttle

CPACS Ride – Lessons Learned in Four Phases – Phase 3: Trip Sharing

Brief Summary: The Center for Pan Asian Community Services (CPACS) received a grant from the Community Transportation Association of America (CTAA) in 2020 to provide mobility on demand (MOD) solutions for people with disabilities and older adults, ...

Figure 7 - CPACS Ride rider-facing app

CPACS Ride – Lessons Learned in Four Phases – Phase 4: Planning & Implementation

Brief Summary: The Center for Pan Asian Community Services (CPACS) received a grant from the Community Transportation Association of America (CTAA) in 2020 to provide mobility on demand (MOD) solutions for people with disabilities and older adults, ...

RTD operator carrying groceries to a house.

Denver RTD Access-a-Ride Food Delivery Program

This case study is part of a larger review of Public Transit Food Delivery Programs that have popped-up across the country in response to COVID-19.  The Regional Transportation District (RTD) example below offers a large transit agency perspective and ...

Screenshot of the Uber app

Denver RTD Partners with Masabi and Uber for App Development

Brief Summary Denver’s Regional Transportation District (RTD) partnered with Uber. In this agreement, customers on Uber’s app can discover and pay for RTDs’ services alongside Ubers’ ridehailing options. Masabi supports the payment technology ...

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