Case Study: Vermont Flexible Trip Planner: Bringing Fixed and Flexible Transit Together on a Single Platform

  • Author: Shared Use Mobility Center
The Vermont Agency of Transportation (VTrans), in partnership with Trillium Solutions and Cambridge Systematics, developed an online trip planning tool that provides statewide options that include flexible transportation services such as dial-a-ride, hail-a-ride, and deviated fixed-route trips. The tool allows users--and in particular, rural transit system users--to gain a more complete picture of their mobility options when planning a trip. The online platform was developed as a pilot project within the Federal Transit Administration's Mobility on Demand Sandbox program. Since its launch, several other transit agencies have taken steps to replicate the initiative’s resulting technologies.  This case study explores how VTrans developed and marketed this tool, as well as its implications for the future of multi-agency, one-stop-shop trip planning platforms.

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