Trip planning/ticketing app launched for 13 transit agencies, OH & Northern KY, 2019

  • Featured Overview
  • Date Launched: Oct 14, 2019
  • Pilot Project Timeframe: June 2019 pilot project soft launch


In June 2019, NEORide (a regional council of governments consisting of thirteen transit agencies in northeast Ohio and Kentucky) launched “EZfare”, an app that allows travelers to plan trips and purchase tickets for rides on the participating agencies. The aim of this initiative was to create an easy-to-use, one-stop-shop for riders, thereby increasing transit usage region-wide.

After releasing an RFP, the consortium selected Masabi to develop the cashless mobile platform. The communities served by the participating transit agencies range from rural Lancaster, OH to urban Toledo, OH, and additional transit agencies may be incorporated into the app in the coming months.

Initial feedback since the soft launch in June has been positive and the EZfare app officially launched in October 2019.

Eight systems will launch EZfare on Monday, October 14:

Laketran (Lake County)                                              MCPT (Medina County)

METRO RTA (Summit County)                                  PARTA (Portage County)

Sandusky Transit (Erie County)                                 SARTA (Stark County)

TARTA (Lucas County)                                              WRTA (Mahoning County)

Three will launch on Wednesday, October 23:

BCRTA (Butler County)                                              SORTA (Hamilton County)

TANK (Northern Kentucky)

The Cincinnati Bell Connector (Cincinnati Streetcar) is launching October 30th

The Lancaster-Fairfield Transit system is launching on January 2020.

As an additional reference, the RFP, Contract and the NEORide By-Laws are available for download.

Screenshot of the EZfare transit app

Credit: EZFare in Transit/Masabi


Updated October 2019

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