Free-Floating Bike Share Pilot Evaluation Report, Seattle, Washington, 2018

  • Featured Overview
  • Date Enacted: Jun 5, 2018

Summary

This Seattle Department of Transportation report looks at the first half-year of Seattle’s dockless bike pilot. The evaluation period is from July-December 2017, and includes both an analysis of the use data and qualitative data from email surveys and focus groups. The report contains:

  • National Overview of Bike Share and Scooter  Share
  • Background of Pilot and Permit Design
  • Evaluation Process
  • Pilot period ridership data
  • Public Opinion and Areas for Improvement
  • Next Steps
As is shown in the map (fig. 1), the trips were, not surprisingly, concentrated in the central and University districts, though SDOT was surprised to find heavy use in a few other outlying areas, including the industrial corridor. Use was largely during the afternoon peak/rush hours, and 75% of the users used them to access transit.

Color Coded Map of Seattle Showing the density of dockless bikeshare trips.  Downtown and surrounding neighborhoods have the highest density

Dockless Bike Trips (July-Dec 2017; Tot.: 468,000 trips)

Figure 1: Dockless Bike Trips (July-Dec 2017; Tot.: 468,000 trips)

Demographics of users skewed male (62%/38%) and between 25-44. The proportion of city population that has tried bikeshare is very even, with the African-American population respondants leading at 36%, Asians and White respondents were both at 32%. However, the use in some of the highest-need (by mobility equity analysis) neighborhoods at the margins of the city boundaries. The study proposes additional re-balancing.

The complaints from surveys and customer service calls were overwhelming about dockless bikes obstructing the public right of way in some manner. The study notes some designated parking areas already piloted, which will be expanded in the revised permitting period.

Updated June 2018

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  • Seattle, Washington, US
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