6 Sections 45 minutes Author: Shared-Use Mobility Center
There are an estimated 61 million persons with long-term disabilities in the United States, and shared-use mobility providers continue to explore and adapt their products and services to try to meet this community’s needs, which ultimately benefit all mobility users.
In this learning module, learn about the history of ADA in the United States, how shared-use mobility products and services are adapted to meet the needs of people with disabilities, see examples of universally designed shared-use mobility fleets, and understand the efforts and challenges involved with bringing equitable and accessible shared-use mobility options to all.
According to the CDC, there are 61 million adults with a disability in the United States, and there are 1 billion persons with a disability globally (United Nations). Promoting shared-use mobility solutions these people is critical in making a more inclusive society.
Having multiple channels to achieve the same end goal increases options for persons with disabilities.
Companies are adapting their products and services for persons with disabilities and are exploring different vehicle designs and business models.
Bike lanes, sidewalks, curbs, and docking stations are designed for conventional vehicle types. Infrastructure should be designed with adaptive vehicles in mind.
Learning first-hand from people with disabilities and involving them in all stages of planning and launching a shared mobility service creates systems that benefit all users.
“A disability is any condition of the body or mind (impairment) that makes it more difficult for the person with the condition to do certain activities (activity limitation) and interact with the world around them (participation restrictions).” Disabilities that may affect someone include vision, movement, thinking, remembering, learning, communication, hearing, mental health, and social relationships. In the United States, about 61 million people or 26% of the population have a long-term disability, and about 5% of the population has a short-term disability at any given time.
Shared mobility has increased access to transportation options for many people. It can be an easier and more efficient way to move, and with on-demand access to bikes, scooters, cars, shuttles, and mopeds, people have a lot more choices. In addition to providing more options to the masses and filling transportation gaps, shared-use mobility with universally designed fleets and systems can also improve the day-to-day lives of people with disabilities.
While mobility operators are making a concerted effort to offer adaptive vehicles on their platforms so that people with disabilities or with temporary mobility needs can book the right vehicle for them, there is much more to be done in making shared-use mobility accessible to all from an education, vehicle design, policy, and technology point of view.
The history of the disability rights movement provides insight into the evolution of providing mobility to all. Disability laws began with the Architectural Barrier Act of 1968, which ensures that buildings built with federal money include design features such as ramps for people with disabilities. Following that, the Federal Rehabilitation Act of 1974 (Section 504) stopped the discrimination of people with disabilities in federally funded programs and employment opportunities. The Americans with Disabilities Act of 1990 requires accessible transportation options for persons with disabilities and brings dedicated transportation services like paratransit to communities. In 2010, ADA Standards for Accessible Design was adopted to regulate new construction and alterations to the built environment.
In addition to these laws supporting more accessible transportation, cities are vocalizing the needs of persons with disabilities by establishing minimum criteria for adaptive equipment as a way to increase access for persons with disabilities within their jurisdictions (NACTO). A combination of federal policies and city regulations are encouraging companies and organizations in the shared-use mobility space to provide mobility options for all, and there are some promising examples of making shared-use mobility more accessible to people with disabilities that will be covered in this learning module.
Here are common terms used in the learning module or when discussing persons with disabilities.
Source – Microsoft’s inclusive design toolkit
Nobody knows and understands the community better than members of that community. There are many partnership opportunities for shared-use mobility providers to partner with local organizations and groups.
In the shared-use mobility space, there are some companies that are actively working on providing products and services for all by providing adaptive vehicles and different ways to book, reserve, pick-up, or deliver vehicles. Here are some strategies that shared-use mobility companies can consider for their products and services.
Two-Wheeled Tandem
Source – MoGo Detroit YouTube
Upright Tricycle
Source – MoGo Detroit YouTube
Recumbent Tricycle
Source – MoGo Detroit YouTube
Hand Tricycle
Source – MoGo Detroit YouTube
In-Line Recumbent Tandem
Source – MoGo Detroit YouTube
Front Loading Box Trike
Source – MoGo Detroit YouTube
Scooter With Seat
Source – Lime
Scooter With Seat
Source – Lime
Adaptive Vehicle
Source – Lime
Adaptive Vehicle
Adaptive Scooter
Source – SFMTA
Electric Wheelchair
Source – Bird
Electric Vehicle For Wheelchair Users
Source – Chairiot Solo
In order to spread the word about shared-use mobility options, organizations and companies can host community engagement activities like offering free rides, demo days, tabling, and workshops. Here are some examples of working with communities:
SFMTA also hosted an Adaptive Transportation Event for people to try and provide feedback on adaptive bike share and scooters (SFMTA Adaptive Transportation Event).
Shared-use mobility offers many opportunities, and it needs to be managed well to optimally serve persons with disabilities. Here are some things to consider when deploying a shared-use mobility product or service.
Federal Laws:
Federal Policies:
For more information visit the Federal Transit Administration Shared Mobility FAQ and Paratransit FAQ.
City Regulations:
Cities can regulate shared-use mobility with their jurisdiction through permits, pilots, and demonstrations.
Though shared-use mobility projects, programs, and pilot programs may have different end goals. Here are some performance metrics that may help guide the conversation about how accessible the project, program, or pilot program is.
For more information on Performance Metrics see the Federal Transit Administration MOD Sandbox grantee project evaluations.
There is a range of visual, auditory, motor, learning, and cognitive disabilities that can impact a person. To meet all disabilities with the perfect bikeshare, scootershare, carshare, or vanshare may not be possible, but providing channels of communication for people to voice their needs and customize shared-use mobility vehicles is critical to supporting an independent lifestyle.
Rigorous tests, pilots, and iterations are slowly moving the shared-use mobility space forward for persons with disabilities, and cities are better understanding the transportation gaps that exist for this group.
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