Long Island Transit Agency Launches Demand-Response Transportation Service, Suffolk County, NY 2021

  • Featured Overview
  • Date Launched: Jun 16, 2021


Suffolk County Transit has launched Suffolk Transit On-Demand, a point-to-point microtransit serving the areas of Sag Harbor and Southampton on Long Island. With Via serving as the primary technology, customers can request shared rides, by app or phone, to and from anywhere within a designated service area between the hours of 6:30 AM to 8:30 PM, Monday through Friday. Upon requesting a ride, customers are directed to meet their driver at a location nearby called a virtual bus stop. Rides take place on vehicles branded with Suffolk County On-Demand’s logo. Standard fares are $2.25, the same as a fixed route bus ride on Suffolk County Transit. Discounted fares are available to youth, seniors, people with disabilities, Medicare card holders, and veterans. Customers can pay their fares through the Suffolk Transit On-Demand app or through ride vouchers purchased at the offices of Hampton Jitney. Pre-purchased vouchers are intended to make this mobility service more accessible to customers paying their fares in cash. As a promotion, a customer’s first five rides are fare-free until August 15, 2021. During the COVID-19 pandemic, vehicle capacities are limited and customers are required to complete pre-ride wellness checks and to wear face masks while on board the Suffolk Transit On-Demand vehicle. Vehicles are wheelchair-accessible.

Suffolk Transit On-Demand’s service area covers an area previously served as a bus route and is marketed as a first and last mile solution that connects people to other transit services, like the Long Island Rail Road, the South Ferry to Shelter Island, and Suffolk County Transit’s S92 fixed bus route. The microtransit can also connect people to popular and important destinations like Stony Brook Southampton Hospital, Rogers Memorial Library, and the Shinnecock Health Clinic. This new service hopefully can effectively serve this more suburban and tourist-oriented area of Long Island.

Last updated June 29, 2021

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