Browse Case Studies
Credit: Minh Do from The Noun Project
One-Call/One-Click: Bridging the Gaps between Customers and Human Service Transportation Providers, Seattle, WA
Brief Summary
Hopelink and the King County Mobility Coalition (KCMC) are leading an effort to implement a One-Call/One-Click platform.
One-Call/One-Click is a mobility-as-a-service (MaaS) platform that helps users discover human services transportation ...
Open-Loop Transit Payments Summary
Open-loop payment systems allow transit riders to pay for their trip directly using a debit or credit card or digital wallet. Unlike proprietary fare mediums connected to accounts within closed systems, open-loop loop payment systems enable direct transactions ...
Credit: Avera
Partnering to Reduce Missed Medical Appointments, Pierre, SD
Brief Summary
River Cities Public Transit and Avera St. Mary’s Hospital in Pierre partnered to offer a non-emergency medical transportation (NEMT) service. Through this service, patients pay for their rides to and from medical appointments based ...
Source: Koloni
Pocahontas, Iowa Sees Opportunity for Small Town Bikeshare
Brief Summary
The town of Pocahontas, IA launched a bikeshare program in 2018 in partnership with Koloni, Inc. Rather than contracting the operations out like most bikeshare systems in larger cities, the town manages the fleet and operations, and ...
Oakland streets closed to Thru Traffic. Credit: Oakland, CA,
Pop-Up Mobility Paths & Open Streets due to COVID-19 Crisis
Brief Summary
Since March 2020, public transit and transportation network company (TNC) ridership dropped dramatically worldwide due to COVID-19. On the other hand, the pandemic has increased the willingness to explore open streets and mobility paths.
...
Credit: CTA
Public Transit during COVID-19 and the Road to Recovery
As part of SUMC’s on-going efforts to chronicle and assess how cities and transportation sectors are impacted by the novel COVID-19 coronavirus, this case study explores how public transit agencies in particular have addressed the unique challenges ...
A Ready! Van. Credit: MATA
Ready, Set, Go!: Using Microtransit to Overcome Transportation Barriers with MATA Ready!, Memphis, TN
Brief Summary
In 2018, the Memphis Area Transit Authority (MATA) began developing an on-demand microtransit project to address transportation access challenges in areas of the city with unreliable fixed-route service.
Through the Memphis Transit ...
Credit: SUMC
Redding Bikeshare: A Comprehensive Outlook for Clean Mobility in Redding, CA
Clean Mobility Options is a statewide public program that empowers under-resourced communities across California to better understand and overcome mobility obstacles with vouchers for funding community needs assessments and clean, shared zero-emission ...
Credit: RideKC
RideKC Freedom On-Demand Pilot: Leveraging Existing Contracts for On-demand Paratransit
This analysis is designed to complement SUMC's webinar on Shared Mobility for People with Disabilities -- Challenges and Opportunities for Paratransit
Brief Summary
The Kansas City Area Transportation Authority (KCATA) partnered with TransDev in ...
RTC Southern Nevada
RTC Paratransit Partnership with Lyft
Brief Summary
The Regional Transportation Commission of Southern Nevada (RTC) partnered with Lyft on a pilot program to provide fast and convenient paratransit service. The program aimed to ease demand on its traditional paratransit service, address ...