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Ride Austin App Screenshot

MetroLink Pilot by CapMetro in Partnership with RideAustin

Brief Summary To address the first-/last-mile problem in some of Austin, TX’s lower-density areas, CapMetro partnered with RideAustin, a local non-profit ridehailing service, to create MetroLink. MetroLink provides free rides between high-frequency ...

Diagram showing range of mobility options, from bikeshare to fixed route.

Mobility Hubs: Where People Go to Move, Shared-Use Mobility Center, 2019

Introduction Today we have more ways to get around our cities than ever before—from bikesharing to scooters, carshare to ridehailing. But the many benefits of this expanding menu of options can only be realized if they are integrated into a coherent ...

Photo of AV Shuttle

Move Nona AV Shuttle Pilot, Lake Nona, FL

Brief Summary In 2019, The City of Orlando and Orange County partnered with Tavistock Development to create Move Nona, an AV pilot for residents of Lake Nona, a very car-dependent community within Orlando.   Shuttles are manufactured by NAVYA ...

RTD bus operator carrying a bag of groceries.

National Review of Public Transit COVID-19 Delivery Programs

Brief Summary This case study highlights various public transit delivery programs, in both rural and urban contexts, that arose during the COVID-19 pandemic. It further explains how these programs operate, who they serve, and how customers and geography ...

A woman rides a bikeshare bike with a white car in the background

Navigating the Future: Maryland Department of Transportation’s Support for State Micromobility Programs

Since 2021, the Shared-Use Mobility Center (SUMC) has convened an Innovative Transit Micromobility Integration (ITMI) working group. In these working group meetings, representatives from transit agencies discuss challenges and strategies they face in ...

Image of the GoNEWhere logo.

Nebraska State-Wide Vanpool Subsidy Program

Brief Summary In 2017, the Nebraska Department of Transportation (NDOT) partnered with Enterprise to pilot Go NEWhere, a vanpooling program. NDOT subsidizes commuter-based vanpools up to $400 per month. Each vanpool carries between 7 and 15 passengers ...

Logo for EZfare

One Account, Many Transit Agencies: Integrating Transit Payments with NEORide EZfare

Brief Summary NEORide is a council of governments that formed in 2014 to coordinate efforts between small and medium transit agencies. NEORide received federal and state grants to launch EZfare, an account-based platform where transit customers ...

Image of a phone next to an information symbol

One-Call/One-Click: Bridging the Gaps between Customers and Human Service Transportation Providers, Seattle, WA

Brief Summary Hopelink and the King County Mobility Coalition (KCMC) are leading an effort to implement a One-Call/One-Click platform. One-Call/One-Click is a mobility-as-a-service (MaaS) platform that helps users discover human services transportation ...

Open-Loop Transit Payments Summary

Open-loop payment systems allow transit riders to pay for their trip directly using a debit or credit card or digital wallet. Unlike proprietary fare mediums connected to accounts within closed systems, open-loop loop payment systems enable direct transactions ...

Image of RCPT van at Avera St. Mary's Hospital

Partnering to Reduce Missed Medical Appointments, Pierre, SD

Brief Summary River Cities Public Transit and Avera St. Mary’s Hospital in Pierre partnered to offer a non-emergency medical transportation (NEMT) service. Through this service, patients pay for their rides to and from medical appointments based ...

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